Daily Snap Shots – we look at every ATM through a Web Based Portal which provides visibility into the daily activity of your machine.
Error Code Resolution – Detection, Identification and Resolution are the 3 pillars to quickly getting your ATM back on line.
Remote ATM Reset – Many times, once an error has been identified, we can get you back in business through remote trouble shooting procedures.
Customer Modeling – James River utilizes software to help build profiles on all our customers in an effort to anticipate the demands of your cash needs. These are updated on an on-going basis to accurately reflect the dynamic nature of your guests.
Low Cash Alerts – Every James River ATM is alarmed with a “low cash” capability that generates an alert to the service team if a pre-determined cash threshold has been breached.